Privacy Policy

Last updated: April 1, 2026

SoFi.Ai ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit sofi-ai.co or interact with our AI agents.

Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and phone number when you submit a contact form or book a consultation.
• Chat data — messages you send through our website chat widget (Daniel) are processed to generate responses. These conversations may be stored for quality and training purposes.
• Usage data — pages visited, time spent, browser type, and general location data collected automatically via standard web analytics.
• Business information — details about your business that you voluntarily provide when discussing our services.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you information about our AI agents and services (only with your consent)
• Improve our website, AI agents, and overall service quality
• Communicate with you about your account or our services
• Comply with legal obligations

Third-Party Services

We use trusted third-party services to operate our platform, including:

• OpenAI — powers our AI agents' language processing. Messages may be processed by OpenAI's API.
• n8n — our automation platform that processes workflow data.
• Netlify — hosts this website and may collect standard server logs.
• Google Fonts — serves web fonts and may collect anonymised usage data.

Each of these services has their own privacy policies. We encourage you to review them.

Data Storage and Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

We do not sell, trade, or rent your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of the site may not function properly.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at sofi-ai.co/contact.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.