Takes reservations, answers menu questions, manages the waitlist, and sends booking confirmations โ 24/7, with the warmth of your best front-of-house staff and none of the missed calls.
Guests don't just call at 6pm to book a table. They message at midnight after seeing you on Instagram, they ask about dietary options, they want to know if you can fit a group of 12. And if no one responds, they book somewhere else.
Luna is always there. She handles reservation requests across all channels โ website chat, social media, SMS โ asks the right questions, confirms the booking, and sends reminders so guests actually show up.
Your team focuses on delivering a great dining experience. Luna handles everything before they walk through the door.
From casual dining to fine dining โ Luna handles the front-of-house admin so your team can focus on delivering an exceptional experience.
Manage weekend rushes without the chaos. Luna takes bookings, answers questions, and keeps your waitlist moving automatically.
Handle group enquiries, private room requests, and special occasion bookings โ Luna collects all the details and flags large bookings to your team.
A guest messages via your website, Instagram, or SMS asking about a table. Luna responds instantly with a warm greeting and available times.
She collects party size, date, time, and any special requests, confirms the reservation, and sends a booking confirmation immediately.
Luna sends a reminder before the booking. Your dining room stays full, no-shows drop, and your team starts every service prepared.
Book a free 30-minute call. We'll show you Luna running live and have her taking reservations for your venue within the week.